TEXT YOUR CUSTOMERS

(the proof is in the numbers)

78%

of people wish they could have a text conversation with a business.

99%

of text messages sent are opened by its recipient.

95%

of text messages will be read within the first 3 minutes of being received.

How can malaki help you?

malaki is your text messaging solution for

BETTER CUSTOMER SERVICE

Small businesses may lament the fact that they don’t have the advertising budgets that larger businesses do. But there’s one area where small businesses generally win out against the big guys: customer service.

Texting is a quick and convenient way to communicate with a customer.

Texts have a 45% average response rate with an average response time of 90 seconds. Texting basically puts the power of communication in the hands of the clients and empowered customers = happy customers.

Let me tell you the secret about Customer Service via text message...

Customer Service via text is your best marketing effort. When your customer starts the thread of communication, you now have access to share future offers, loyalty programs and other campaigns.

Why does Malaki believe in text messaging?

 1 in 3 American adults prefer texts to all other forms of communication.
 75% of people like offers sent via text (but no more than 2/mo).
 72% of business professionals prefer texting to messaging apps.
 90% of leads prefer to be texted, compared to called.

This just in...

Text messaging is the most used data service in the world. 4.2 billion+ people text worldwide. I think it is safe to say, you should be texting!

Why use malaki over another solution?

AFFORDABLE, EFFECTIVE & EASY TO USE

malaki (noun): the transliteration of the name “Malachi” meaning “my messenger” in hebrew.

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